Call quality monitoring is important in your transition to VoIP.
You need to continuously and persistently test your VoIP service when you want to get maximum benefits from your business phone system.
- Save on international and domestic call charges.
- Improve business communications and cooperation.
- Increase productivity.
You can get all this through effective call quality monitoring. The key word here is “effective.” Not all VoIP monitors are created equal. There is a cost to getting the most comprehensive system available as there are downsides to getting cheap simplified solutions. The key is to assess what you need and to keep in mind the basic requirements in a VoIP testing system.
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Look for a VoIP Monitor that runs tests continuously and persistently 24/7/365. You want an up-to-date profile of your VoIP's performance day-in and day-out. You want to know gaps in quality performance – which quality parameters are not measuring up at which time periods within a typical day. Ideally, data that you gather can help you or your VoIP service provider implement fixes to stabilize service performance.
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Choose a call quality monitoring system that's easy to install, manage and maintain. This is a matter of practicality, especially for small- to medium- scale businesses that have switched to VoIP. More complex monitoring services are likely to require full-time system managers and staff, and will be more expensive.
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A call monitoring system is useless if you don't know what's going on in real time. So, select a service that sends you notices should your VoIP quality dip below par.
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Your business may be located outside North America. The best way to monitor VoIP performance in these locations is to select from strategically located servers in South America, Europe and Asia.
VoIP Spear offers you all this and more. We are your best option when it comes to reliable call quality monitoring!
Sign up with VoIP Spear today!
